Enter and View Report - Bedford Hospital

Part of the local Healthwatch programme is to carry out Enter & View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement.

The Health and Social Care Act allows local Healthwatch authorised representatives to observe service delivery and talk to patients, service users, relatives, carers and staff, on premises such as at acute NHS Trust's, residential homes, GP practices, dental surgeries, Optometrists and pharmacies.

This programme of Enter & View visits to Bedford Hospital was undertaken in July 2022 by Healthwatch Bedford Borough and Healthwatch Central Bedfordshire staff and volunteers – so we could learn about and share examples of what they do well from the perspective of people who experience the service firsthand.