Meet the team

Find out more about our staff.

 

Emma CEO

Emma Freda

Chief Executive Officer

 Emma is responsible for ensuring compliance by the organisation, with its regulatory, statutory and legal obligations. She is also responsible for planning and managing the organisation's operational duties such as staffing and resourcing. She is committed to ensuring that public voice is heard, holding decision makers to account and working collaboratively to improve the experiences of local residents. Prior to starting at Healthwatch Bedford Borough in 2014, Emma worked for the NHS at local level. She has 23 years' experience in the health sector. Emma is also a carer, providing her with a depth of understanding of navigating health and social care systems and services, from her own lived experience. 

Emma is also an Accredited Representative for the purpose of Enter & View activities.

emma.f@healthwatchbedfordborough.co.uk

Crissi Photo

Crissi Morad

Digital Communications Officer

Crissi is our Digital Communications Officer and has over 10 years' experience working in the third sector, as well as working in Communications for the past 4 years. Crissi has a passion for creating engaging content and managing our social media and website.

Crissi.m@healthwatchbedfordborough.co.uk

Gloria Outreach Officer

Gloria Chukwuji

Community Outreach Officer

Having studied Public Health, Gloria has a  passion for health prevention and the management of long-term conditions. Her primary focus is on ensuring the communities of Bedford understand the role of Healthwatch and trying to use feedback to support key priority areas, provide intel to those responsible for the commissioning and service provision, and support the eradication of health inequalities for local patients, residents and carers.

Gloria strives to engage local communities by looking for the gaps in their health and social care understanding and working with other organisations to see where, how, and when these gaps can be bridged.

Gloria.c@Healthwatchbedfordborough.co.uk

Tracy Staff

Tracy Cresswell

Volunteer Lead

Tracy is Healthwatch Bedford Borough's Volunteering Lead. Her role is to support volunteers - this includes recruiting and inducting new volunteers, providing training, and ensuring that our community engagement activities are well supported. As part of the team, Tracy is also out and about in the community, listening to people's views and experiences of health and social care and feeding this back to help shape the way services are improved in the future. Tracy has worked for Engaging Communities Solutions since 2016, including time served as Manager at Healthwatch Wolverhampton. 

Tracy is also an Accredited Representative for the purpose of Enter & View activities. 

tracy.c@healthwatchbedfordborough.co.uk