Help to Claim - Citizens Advice

The Government has awarded a contract to Citizens Advice (CA) called Help to Claim. CA will support a claimant to make a Universal Credit claim if they are unable to do it themselves and have no one to help them.

The Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent, confidential and impartial. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.

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