Patient transport at Bedford Hospital is for non-emergency, pre-planned appointments or inpatient discharges or transfers. The service is for those patients whose medical condition, mobility or treatment prevents them from travelling by any other means. All patients requesting non-emergency transport will be assessed for their eligibility. For a first referral to hospital, patients are able to book their transport by calling the patient booking line on 03301331027 (Local call rate) or 0208 045 4254. Transport for follow-up appointments can be booked by hospital staff in the clinic which the patient is attending.
If you experience any problems with NEPTS you can inform Healthwatch Bedford Borough by completing the form which can be accessed here